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`Nusantata
Trading Co. Ltd. Jalan Malaks No.51 Jakarta
Indonesia
Tel : 62 21
380000000 Fax: 62 21 380000001
January 18,
200#
Ms. Leung
Suet Chan
Deputy Manager
New Times Trading Company
Limited
13-14/F., Industry Building
35 Harbour Road,
Wanchai
Hong Kong
China
Dear Ms.
Leung
Order
NT-20717
Thank you for
your fax of 17 January. We are extremely sorry to learn that
an error was made in carton 13 of the above order.
The missing 9,000
ball pens were sent this morning by Cathay Airways and the
documents have alreadly been forwarded you.
We greatly regret
the inconvenience caused by this and the previous two errors
and offer ore sincere apologies. We can assure you that every
effect will be made to ensure that similar errors do not occur
again.
Yours
sincerely
Rob
Subbaraman
Export Mangager
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